PRIVACY POLICY
When you place an order, we collect the information necessary to process and deliver your purchase, such as your name, shipping and billing address, email address, and phone number. Your payment information is handled securely through our payment provider, and we do not store your full credit card details. In addition, we may automatically collect certain technical data, including your browser type, device information, and IP address, through cookies and similar technologies to help us understand how visitors use our site and to improve your shopping experience.
We use your personal information primarily to process your orders, send order confirmations and shipping updates, and provide customer support when needed. From time to time, we may also use your contact information to share store updates or special offers, but only if you have subscribed to our mailing list. You can unsubscribe from these communications at any time.
We do not sell or rent your personal information to third parties. However, we may share limited data with trusted service providers who help us operate our business, such as payment processors, logistics companies, and Shopify, our e-commerce platform. These partners are required to handle your data securely and to use it only for business purposes directly related to the services they provide.
Our website uses cookies to enhance your browsing and shopping experience. Cookies help remember your preferences, maintain your shopping cart, and measure site performance. You can choose to disable cookies in your browser settings if you prefer, although some parts of our website may not function properly without them.
We keep your personal information only for as long as necessary to fulfill your orders, comply with legal obligations, or resolve disputes. If you wish to access, correct, or delete any of your personal data, you may contact us at diluree.contact@gmail.com, and we will respond as soon as possible. Depending on your location, you may also have the right to withdraw your consent to certain types of data use, including marketing communications.
We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure. While no system can be guaranteed to be completely secure, we are committed to protecting your information to the best of our ability and using reputable service providers who uphold strong data protection standards.
This Privacy Policy may be updated occasionally to reflect new legal requirements or changes in how we operate. Any revisions will be posted on this page with the updated date shown at the top.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at diluree.contact@gmail.com. We value your trust and are committed to ensuring that your privacy is respected and protected when you shop with us.